Investigating high response times

Incident Report for Tempo

Resolved

This incident has been resolved.

Posted Oct 02, 2019 - 07:45 UTC

Update

Due to a misconfiguration on Atlassian's authentication service, no authentication requests were served for approximately 60 minutes. This has now been resolved and our services are resuming as intended.

Posted Oct 02, 2019 - 07:43 UTC

Investigating

We are currently seeing high response times and timeouts from Atlassian. We are investigating the cause and mitigating the impact on our own services.

Posted Oct 02, 2019 - 06:35 UTC

This incident affected: Timesheets, Planner, JIRA, and Tempo for Slack.